The Sprint Sucks Story
May 20, 2008
Everyone loves a horror story, even us shriveled old raisins at Telecom Monthly. And this story has it all, shock, anticipation, and an evil villain. Unfortunately, this is a supposedly true story. The tale of a small company which overpaid on their T1s for years and the big company which refused to help. We don’t really know if this is legit or not, but the guy was upset enough to spring for the domain www.sprint-really-sucks.com and put the effort into explaining his story.
I actually feel a bit sorry for Sprint. They are a carrier in trouble and sites like this really don’t help. But, it does go to show you that a little bad publicity from an upset customer can go a REALLY long way. Someone along the line should have taken care of this guy. Perhaps whoever ends up buying the ailing Sprint will make amends with Allen Harkleroad and pay him to take his site down. Until then, enjoy the zombies:
http://www.sprint-really-sucks.com/default.aspx
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6 Responses to “The Sprint Sucks Story”
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(9 votes, average: 3.67 out of 5)
Thanks for helping get the word out fellas. It is much appreciated. Allen
I find this so funny. Why stay with a carrier if you know the price is less somewhere else? After your contract was up, you should have jumped. It’s not the responsibility of the company selling the product, to tell you where the better deal is and it’s your responsibility to research the product set and choose the best priced product for your business. If I am truly a dedicated business entrepreneur, I am going to research the pricing across the board and then make the most informative decision not rely on a sales person to tell me what their competitors are selling their products for. Go to Geico if you want that. Their are so many wholes in your story, Sprint should file a lawsuit and put your site into the garbage. It shows more of a lack of business intelligence on your side then any fault with Sprint. More over, your story regarding Amazon has no baring on the situation, not even close.
Regards,
Apparently a Smarter Entrepreneur
Smarter Entrepreneur, yeah great comments but how would you like to be quoted a price and a abunch of promises and then get overcharged and those promises were never kept. Especially when you have an agreement with a company and they still will not honor the agreement or make things right. There is a reason that Sprint is rated #1 for the worst customer service in the nation for ANY company. I am a former employee with Sprint, so go get any service with them and try to get help. Also if you are the smarter entrepreneur then why can you not use hole properly in a sentence. You are obviously a retarted Sprint employee. “Their are so many wholes in your story, Sprint should file a lawsuit and put your site into the garbage.”
This story is really funny. ‘I signed up for a contract and you charged me what you said….guess what, I did not do enough research and could have found better price. So please pay my money back’. Isn’t this crazy?
Sprint is not rated #1 for worst customer service. That’s Comcast.
Hey Dumba$$ Sprint Shills,
JD Powers ranked Sprint DEAD-LAST this year us wireless carrier customer service satisfaction. Google it, or use link:
http://tech.yahoo.com/blogs/null/103210?comment_start=46&comment_count=20
In an industry renowned for bad customer service, Sprint has taken it to a whole (notice the correct useage of the word “whole” idiotic sprint employees) new level, an almost Olympian feat. Sprint’s churn rate is MORE THAN DOUBLE it’s competitors, and it’s stock is in free-fall, dropping from a 52week high of $19.70 to $5.38 in less than 6 months. Heckofa job, “sprinty”…
So yes, Sprint Shills, please regale us with more of your oh-so-believable fantasies of Sprint “service”.